COVID-19: safe trading guidelines

We want to provide buyers and sellers with guidance on how to safely trade items and follow the Government’s COVID-19 guidelines.  

Please look after your fellow Kiwis and make sure you follow these guidelines when trading at the current alert level.

Alert level 2 

Selling at alert level 2

  • Trades should be contactless where possible.
  • We recommend using contactless payment options like Ping, Afterpay or bank transfer.
  • Wash your hands thoroughly for at least 20 seconds before handling items or packaging materials. 
  • Disinfect any surfaces that may come into contact with your item while it is being packaged. 
  • If you’re unwell, or a member of your bubble is, you must not send any items until you are healthy (wait until you’re symptom-free for at least 48 hours).
  • We recommend using our ‘Book a courier’ service. Please include clear delivery instructions and leave parcels in a location that’s secure, out of sight and easy for couriers to pick up without any contact. Please be patient, couriers may take longer than expected to pick up or deliver items.
  • If your item cannot be sent via courier, you must maintain a minimum 1-metre distance from the buyer at all times and and please be aware of the current travel restrictions

Buying at alert level 2

  • Trades should be contactless where possible.
  • We recommend using contactless payment options like Ping, Afterpay or bank transfer.
  • We recommend using our ‘Book a courier’ service to have your item delivered to your door.
  • Consider including a request on your delivery instructions to leave the parcel in a secure spot that’s out of sight. If your item needs to be picked up, ensure you’ve communicated clearly with the seller about the pick-up process, payment has been made electronically and in advance, and you maintain a 2-metre distance from the seller at all times.
  • If your item needs to be picked up, make sure you maintain a minimum 1-metre distance from the seller at all times.
  • After opening your parcel, safely dispose of packaging immediately and wash your hands thoroughly for at least 20 seconds before handling the item.
  • If buying and selling livestock or livestock feed, please follow MPI’s guidance.
  • If returning items, the same practices apply.

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