Buyer and Seller Protection

Buyer Protection and Seller Protection means we've got your back if a trade doesn't go to plan.

Buyer Protection can cover buyers if an item doesn’t turn up or isn’t as described, and there's trouble resolving it with the seller.

Seller Protection is there to help sellers – be it protection from scammers, working through a tricky trade, or reviewing unfair feedback. 

Check out our Buyer Protection policy and our Seller Protection policy for all the details.

Learn how Buyer and Seller Protection works on Trade Me.

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