Buyers should make payment within a week unless you’ve agreed on a different time frame.
Payment via Trade Me
Once the payment reaches you, get the parcel out the door as soon as possible. Let the buyer know once you've posted the item, and share any tracking info.
Payment outside Trade Me
If you don't have payment instructions set up, you’ll need to contact the buyer.
The buyer can send their address through the site, or contact you directly.
Problems receiving payment
If you're having problems communicating with the buyer – we can help.
If the buyer has pulled out of the sale, you can apply for a success fee refund.
If you need to refund a buyer’s payment – we can help.
If you're having issues receiving payment from a buyer – we can help.