Update your account details

Edit your email, password, contact details, delivery address, selling location, and Trade Me profile.

Accound details graphic illustrationMost of your details can be updated online – quickly and easily.

You'll need to be logged in, and know your password to change your details.
If you're not able to log in – we've got you covered.

 

location-16.svg  Addresses

house-modern-16.svg  Membership address

Your membership address should be your main address, where you normally live. Your membership address can only be changed, and can't be deleted.

1. Go to My Trade Me.
2. Select Phone iconEdit contact details under 'Update my details'.
3. Enter your new address and select Update.

1. Go to 'My Trade Me' profile-framed.
2. Select Profile & Account profile-framed.
3. From 'Account', select My details edit.
4. Select Membership addresses.
5. Edit or remove a saved address, or Add a new address.

1. Go to 'My Trade Me' profile-framed.
2. Select Profile & Account profile-framed.
3. From 'Account', select My details edit.
4. Select Membership addresses.
5. Edit or remove a saved address, or Add a new address.


truck-delivery-16.svg  Book a Courier & delivery addresses

Addresses used for sending via Book a Courier, and when buying an item, are saved as a delivery address. You can save as many as you like – and delete any you no longer need.

1. Go to My Trade Me.
2. Select Location iconEdit delivery address under 'Update my details'.
3. Add a new delivery address, or remove a saved one.

1. Go to 'My Trade Me' profile-framed.
2. Select Profile & Account profile-framed.
3. From 'Account', select My details edit.
4. Select Delivery addresses.
5. Edit or remove a saved address, or Add a new address.

1. Go to 'My Trade Me' profile-framed.
2. Select Profile & Account profile-framed.
3. From 'Account', select My details edit.
4. Select Delivery addresses.
5. Edit or remove a saved address, or Add a new address.


phone-16.svg  Contact details

1. Go to My Trade Me.
2. Select Phone iconEdit contact details under 'Update my details'.
3. Enter your new details and select Update.

1. Go to 'My Trade Me' profile-framed.
2. Select Profile & Account profile-framed.
3. From 'Account', select My details edit.
4. Select the options you'd like to update.

1. Go to 'My Trade Me' profile-framed.
2. Select Profile & Account profile-framed.
3. From 'Account', select My details edit.
4. Select the options you'd like to update.


mail-16.svg  Email address

1. Go to My Trade Me.
2. Select Mail iconChange email address under 'Update my details'.
3. Follow the prompts and select Update Email Address.

1. Go to 'My Trade Me' profile-framed.
2. Select Profile & Account profile-framed.
3. From 'Account', select My details edit.
4. From 'Account Details', select Email.
5. Follow the prompts and select Update email address.

1. Go to 'My Trade Me' profile-framed.
2. Select Profile & Account profile-framed.
3. From 'Account', select My details edit.
4. From 'Account Details', select Email.
5. Follow the prompts and select Update email address.

Receiving unwanted emails? Find out what to do.


key-16.svg  Password

1. Go to My Trade Me.
2. Select Mail iconChange password under 'Update my details'.
3. Follow the prompts and select Change password.

1. Go to 'My Trade Me' profile-framed.
2. Select Profile & Account profile-framed.
3. From 'Account', select My details edit.
4. Select Password.
5. Follow the prompts, and select Update.

1. Go to 'My Trade Me' profile-framed.
2. Select Profile & Account profile-framed.
3. From 'Account', select My details edit.
4. Select Password.
5. Follow the prompts, and select Update.


coin-16.svg  Payment instructions

1. Go to My Trade Me and select Settings.
2. Select Edit payment instructions
3. Enter your details and Save.

1. Go to My Trade Me profile-framed.
2. Select Profile & Account profile-framed.
3. Select Selling options tag.
4. Select Edit payment instructions and follow the prompts.

1. Go to My Trade Me profile-framed.
2. Select Profile & Account profile-framed.
3. Select Selling options tag.
4. Select Edit payment instructions and follow the prompts.


map-16.svg  Selling location

Your selling location is shown on your listings and your member profile. It's used in search to show the location of items you're selling.

1. Go to My Trade Me.
2. Select Phone iconEdit contact details under 'Update my details'.
3. Select your nearest location under 'Closest district', then select Update.

1. Go to 'My Trade Me' profile-framed.
2. Select Profile & Account profile-framed.
3. From 'Account', select My details edit.
4. Select Selling location.
5. Choose your nearest location from the list, then select Update.

1. Go to 'My Trade Me' profile-framed.
2. Select Profile & Account profile-framed.
3. From 'Account', select My details edit.
4. Select Selling location.
5. Choose your nearest location from the list, then select Update.


profile-framed-16.svg  Trade Me Profile

This is where you can share your occupation, favourite quote, and a bit about yourself. This is public, so don't include personally identifiable information here.

1. Go to My Trade Me.
2. Select Profile iconMy Profile under 'Update my details'.
3. Enter your profile details, these will automatically save.

To change your member profile, visit trademe.co.nz in your browser.
To change your member profile, visit trademe.co.nz in your browser.

profile-16.svg  Username

You can change your username if your membership is not in-trade

1. Go to My Trade Me.
2. Select Change username under 'Update my details'.
3. Enter your new username and select Save

To change your username, head to trademe.co.nz in your browser.

To change your username, head to trademe.co.nz in your browser.

In-trade memberships can request a username change. We'll consider a username change if: 

  • Your feedback is 97% or higher.
  • You don't have any unresolved trade disputes. 
  • Your username hasn't been changed before. 

To request a new username on your in-trade membership:

  1. Fill out a new username request form.
  2. We'll review the details, and let you know the outcome via email.

Usernames can be up to 15 characters, and only contain letters, numbers, full stops, underscores, and hyphens. Usernames can only be changed once every 30 days. 


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